We can start our work on quality assurance product for Learning Management System
with some quality indicators on which the quality of Learning Management System will depend.These are

• Security

When we are talking about the web security in terms of a Learning Management System then we can consider the following things
1-username and password
2-Services provided by the L.M.S.(like discussion forum or Announcement)

Here we are only talking about the security for the LMS ,not for the web server.
so for username and password,it should free from SQL Injection and for different kind of services different kind of vulnerability can occer for example if your LMS is providing discussion forum and announcement services then it should free from cross site scripting.

• Accessability

The LMS should follow the guidelines provided by W3C for accessibility.

• Load testing

How much load it can bear at a time or how many users concurrently access to this software.

• Standard Confermence

For standard confermance we will look forword to SCORM standard which is well accepted standard for content.

Hi guys ,In my previous post i have discussed about quality guidelines necessary for elearning.You can check some elearning sites and can give inputs as comments to me.For that one good site is:
elearn.cdac.in (running successfully for two courses one concerns with cyber security and second one with software engineering)

Before going to the quality assurance matrix one should be careful about the guidelines that should be followed.the guide lines can be like :
Quality Guidelines for processes and practices in Elearning Product and Services:-
Registration procedures that include:
A clear statement of expectations of learner
An orientation program/service for those desiring it(demo course)
Management of student records for:
Documentation of student achievement in each course and at completion of a program
confidential treatment of records
Student access to records
Assistance with the technologies being used ,i.e.,
The purpose of the technology
Skills and knowledge required to manipulate and interact with the technologies being used
Instructional strategies that is:
Provide prompt,constructive feedback to students
Deliberately use synchronous and/or asynchronous learning tools
Assessment of learning that is:
Authentic,i.e.,accurate representation of the contexts encountered in the field of study
Frequent and timely
Appropriate and responsive to the needs of the learners
In various forms
Conducted by trained assessors
Technologies and other ICT-are appropriately used to:
Meet national and international standards for students with disabilities
Contact between students and faculty,students and students,and larger learning community
Flexible opportunities for student collaboration
The opportunity for students to interact with experts of fields
Curriculum content is:
Credible with sources identified
Balanced and free of bias
Updated consistently and routinely
Culturally sensitive
Consistent with current copyright laws of the provider
Quality Guidelines for inputs and resources:-
Teaching/learning materials are:
Prepared by qualified content experts working with qualified design experts
Readily available
Learner friendly
Interesting in content and layout
Well organized
Free of racial,class,age and gender bias
Accessible to those with disabilities
Free from errors
Learning materials and delivery reflect sound technical design so that they are:
Navigable
Easily updateable and frequently updateable
Complemented by multimedia,rather then distracted by them
Sensitive to bandwidth constraints of students
Compliant with current technology and ICT standards

A complete learning package includes:-
Course description
Learning objective
Assessment and completion requirements
Information about instructor
Learning/lecture notes and additional learning resources
Course activities and assignments
Quizzes and examinations
Access to answers for questions/quizzes
A framework for portfolio development
The comprehensive course package(all materials and technologies) is:-
Appealing in appearance
User friendly
Customizable
Inclusive of all institutional services and activities(registration,payment,advising,tutorial assistance,library services)
Complete
Reviewed and evaluated routinely
Evidence of program success through review and evaluation of:-
Course content and objectives
Learning materials
Instructional design
Student learning and student achievement
Policies and management practices
Operational procedures
Customer satisfaction
Learner support services
Advertising, recruiting and admission information includes:-
Pre-requisites and entry requirements
The curriculum overview
Specific delivery format
Course level and credit points
Course length and degree requirement
Types of assignments and grading methods
Learning assessment procedures and evaluation criteria
All fees
The nature of the faculty/student interaction
Entry level technical competence and skills
Academic support services and learning resources
Technical support services
Program success from evaluations

These are the main points that should be necessary for quality matrix for elearning products.
Please fell free to sent the comments on this topic so that i can know about the others view about this topic.